Please note, due to the Jubilee Bank Holiday in the UK, all orders placed between Thursday and Sunday will not be despatched until Monday June 6th.
UK 1-2 Days via DPD - Free of charge on all orders
EU 2-3 business days via DHL - Free of charge on all orders
ROW 2-3 business days via DHL – Free of charge on all orders
The order cut-off time for same day dispatch is 13:00hrs GMT, Monday to Friday.
When your goods have been dispatched we will send you an Order Confirmation e-mail. Included in this e-mail will be a DPD / DHL Airwaybill number that will allow you to track the progress of your parcel on the DPD / DHL website.
UK MAINLAND DELIVERY
DPD Standard : Please allow up to 2 working days, from the date of dispatch, for delivery of the products you have purchased on the turnbullandasser.co.uk website. Prior to delivery DPD will notify you of your one hour delivery slot, during this time your package will be delivered. If nobody is able to take delivery during this slot you are able to nominate an alternative day or delivery address should you wish.
INTERNATIONAL DELIVERY (including EU)
By selecting your country in the header, you can browse and pay for our products in your local currency. At the checkout, we offer a range of payment methods and languages, and if your order is liable for your country's local import taxes, we can take this payment up front to guarantee no hold ups at customs and no duties and taxes to pay when your goods arrive.
For more information or if you require assistance, please visit the Global-e help centre https://service.global-e.com/ or of course you can call Turnbull & Asser on +44 020 7808 3138 or email us firstname.lastname@example.org.
You can contact Global-e at email@example.com or send them a letter to 45 Leather Lane, London, EC1N 7TJ, UK.
DHL Express : Please allow 2-3 working, from the date of dispatch, for delivery of the products you have purchased on the turnbullandasser.co.uk website.
Order cut-off times are provided as guidelines only, and do not consider possible delays caused by payment authorization.
Estimated delivery times are to be used as a guide only and commence from the date of dispatch.
If you have placed a MTM or Monogram order, delivery will be longer due to manufacturing times. Please allow an additional 28 working days for delivery of MTM shirts and 42 working days for delivery of Monogram items.
We are not responsible for any delays caused by destination customs clearance processes.
We are unable to redirect orders once items have been dispatched.
All orders require a signature upon receipt.
If you have any questions please don’t hesitate to email firstname.lastname@example.org.