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Delivery

All delivery charges are quoted inclusive of Value Added Tax (VAT).

All deliveries are subject to product availability.

The order cut-off time for same day dispatch is 13:00hrs GMT, Monday to Friday.

With the exception of Russia and China all our UK Mainland deliveries are made by DPD, with European and International deliveries made by UPS. All orders going to Russia and China will be delivered by Royal Mail using the International Signed For service. All deliveries must be signed for.

Delivery costs are quoted for each order and are not dependent on the number of items being delivered.

When your goods have been dispatched we will send you an Order Confirmation e-mail. Included in this e-mail will be a DPD / UPS Airwaybill number that will allow you to track the progress of your parcel on the DPD / UPS website.

UK MAINLAND DELIVERY:

(UK Mainland excludes: Isle of Man, Scilly Isles, Channel Islands and a number of Scottish Islands and remote districts)

DPD Standard : Please allow 2 working days, from the date of dispatch, for delivery of the products you have purchased on the turnbullandasser.co.uk website. Prior to delivery DPD will notify you of your one hour delivery slot, during this time your package will be delivered. If nobody is able to take delivery during this slot you are able to nominate an alternative day or delivery address should you wish.

DPD Standard dispatch is free of charge on all deliveries to UK Mainland addresses. 

 

EUROPEAN UNION COUNTRIES AND NON MAINLAND UK DELIVERY:

(Includes: Switzerland, Norway, Andorra, Azores, Liechtenstein, Madeira, Monaco and San Marino, together with non mainland UK delivery areas) UPS Service : Please allow 3-5 working days, from the date of dispatch, for delivery of the products you have purchased on the turnbullandasser.co.uk website.

UPS : Please allow 5 working days, from the date of dispatch, for delivery of the products you have purchased on the turnbullandasser.co.uk website. 

UPS dispatch is free of charge on all deliveries to EU & non-mainland UK addresses. All orders dispatched to EU countries are sent duty paid. 

REST OF WORLD DELIVERY:

UPS : Please allow 5 working days, from the date of despatch, for delivery of the products you have purchased on the turnbullandasser.co.uk website.

UK VAT will be automatically deducted from merchandise dispatched to non-EU countries. The total deduction will be clearly indicated during the checkout process.

UPS dispatch is free of charge on all deliveries to ROW addresses

Please note that there are certain countries where no delivery is possible because of conflict, fraud, political or other extenuating circumstances.

Turnbull & Asser apologise for this, but the situation is obviously beyond our control.

Please be aware that any import or customs duties raised against your goods during delivery are the responsibility of the customer and not Turnbull & Asser. We cannot be held accountable for delays in customs clearance.

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